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Most everything you wanna know bout HomestarRunner.com!!

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''This article is about the list of frequently asked questions on the official site.'' ''For frequently asked questions regarding the wiki itself, see [[HRWiki:FAQ]].''

The current '''Frequently Asked Questions''', or '''FAQ''', page for [[homestarrunner.com|HomestarRunner.com]], based on [[Highlights for Children]].

'''Date:''' February 15, 2005

'''Page Title:''' FAQ - Ouch. What do you do?

{| id="toc" class="wikitable toc" summary="Contents"
|-
| <div id="toctitle">


== Contents ==

</div>
* [#Contents 1 Contents]
* [#FAQs 2 FAQs]
** [#Cartoons_.26_SB_Emails 2.1 Cartoons & SB Emails]
** [#Video_Games_of_Distinction 2.2 Video Games of Distinction]
** [#Products 2.3 Products]
** [#Tech_support 2.4 Tech support]
* [#Puzzle_Solutions 3 Puzzle Solutions]
** [#What.27s_Wrong_with_This_Mess.3F 3.1 What's Wrong with This Mess?]
** [#Fill-In-The-Blanks 3.2 Fill-In-The-Blanks]
* [#Easter_Eggs 4 Easter Eggs]
* [#Fun_Facts 5 Fun Facts]
** [#Trivia 5.1 Trivia]
** [#Goofs 5.2 Goofs]
** [#Glitches 5.3 Glitches]
** [#Inside_References 5.4 Inside References]
** [#Real-World_References 5.5 Real-World References]
* [#External_Links 6 External Links]

|}


== Contents ==

Other than the FAQs, the page also contains the following:

* A randomized "[[FAQ|What's Wrong with This Mess?]]" puzzle on the inside cover
* A [[FAQ|fill-in-the-blanks puzzle]] about the characters' eyes on page 12
* A set of static figures that can be placed on [[The Field|a field]] background found on the last page. These figures are
** [[Homestar Runner]]
** [[Strong Bad]]
** [[Pom Pom]]
** [[Marzipan]]
** [[Strong Sad]]
** [[The Poopsmith]]
** [[Heavy Lourde|A "1 TON" weight]] (hidden beneath Pom Pom)
** A chicken leg (hidden beneath Strong Sad)


== FAQs ==


=== Cartoons & SB Emails ===

* ''Q. Are the [[Strong Bad Email|emails]] Strong Bad answers real?''

A. Yes, all of em. Except '[[mile|Mile]].' [[The Cheat]] made that one up.

* ''Q. How do I get my Strong Bad email answered?''

A. Pure luck. (Or try renting '[[Pure Luck]]' with [[Danny Glover]] and [[Martin Short]].)

* ''Q. Is there gonna be a full-length [[Peasant's Quest Movie Trailer|Peasant's Quest movie]] or what?''

A. There already is one. Its 'full length' is 3 minutes.

* ''Q. Where are all the old emails and cartoons?''

A. Try the [[Museum|museum]] section. Just click on the H*R logo on any of the homepages. If you can't find a Strong Bad email, just use the sweet, sweet scroll buttons on the email menu to scroll down. Most of the emails mentioned in '[[personal favorites]]' were made up, so don't look for those so much.

* ''Q. I noticed a mistake or [[Inconsistencies within the Homestar Runner universe|inconsistency]] in one of your cartoons!! AHHH!''

A. It was either done on purpose or it's just a cartoon and you probably shouldn't worry about it.

* ''Q. What the crap is '[[fhqwhgads]]' from?''

A. It's from the Strong Bad email called '[[i love you]]'. The Cheat also made a [[Everybody to the Limit|music video]] bout it. Check out the [[Powered by The Cheat|Powered by the Cheat]] section for that.

* ''Q. Where are [[A Jumping Jack Contest|Jumping Jacks]] and the [[Marshmallow's Last Stand|wrestling one]]?''

A. They were taken down temporarily. Much like [[Frosty the Snowman|Frosty]], they'll be back again someday.

* ''Q. Why come the '[[Joy of Painting]]' cartoon on the [[TV Time Toons Menu|Toons menu]] don't work?''

A. Cause it's not a real cartoon. We just wanted to show [[Marzipan]] with an afro and a beard.


=== Video Games of Distinction ===

* ''Q. There is a bug in the [[Scrolling Shooter Games Menu|Games menu]]. My score never goes up.''

A. The Games menu is a menu, not a real game. Try clicking on one of the ships to play a real game, some of which have working scoring systems.

* ''Q. I am stuck in [[Peasant's Quest]] or [[Thy Dungeonman]]. Help!''

A. Maybe search the web for [[Peasant's Quest Walkthrough|walkthroughs]] or hints. That's what we do.

* ''Q. [[Super Kingio Bros.]] is too hard. I can't even clear the first jump.''

A. Keep trying. You might want to buy the Stragedy Guide.

* ''Q. Where can I buy the Super Kingio Bros. 'Stragedy Guide?'''

A. Keep trying. You might want to buy the Stragedy Guide strategy guide.

* ''Q. No seriously, what is the deal with Super Kingio Bros?''

A. Okay you caught us. It was meant as a joke and you can't play it beyond the first screen. You get the persistence prize.

* ''Q. Level 27 of [[TROGDOR!|Trogdor]]: Intentionally unbeatable?''

A. Non. Just broken. We fixed it just for you.


=== Products ===

* ''Q. Will there be more [[strongbad email.exe|DVDs]]? Like, [[Everything Else|ones with other cartoons on em]]?''

A. Yeah! Totally. Totally yeah.

* ''Q. Are them [[Puppet Stuff|puppets]] for sale?''

A. Nossir, they's one of kind.

* ''Q. I have questions about an order I placed or want to place. Who I talk to?''

A. Head on over to [[Yahoo Store|store.yahoo.com/homestarrunner]] and click on either 'Returns, Exchanges, and Refunds' or 'Customer Service and Order Processing.'

* ''Q. So wait, you guys make a living just by selling this crap?''

A. Yup. Merch sales are fortunately enough to support ourselves and the site. [[Cheat Commandos|Rock, rock on.]]


=== Tech support ===

* ''Q. Who does your hosting?''

A. The fine folks at [http://www.caro.net/ Caro.net]. They set us up real nice.

* ''Q. Some cartoons or games won't load on my 'puter! What gives?''

A. Make sure you have the latest version of the [[Macromedia Flash Player|Flash player]] from [http://www.adobe.com/ Adobe.com]. That usually helps.

* ''Q. Your updates don't show up and I cleared my cache and hit refresh even!''

A. Your internet provider might need to refresh their [[Domain Name System|DNS]] or something like that. Leastways, that's what we've been told.

* ''Q. You dudes use [[Microsoft Windows|Windas]] or [[Apple Macintosh|Mac]]?''

A. We use Windows machines except for video and DVD stuff. That's done on a Mac.

* ''Q. Who does the voices for your [[Dumb Animal Characters|dumb animal characters]]?''

A. [[Matt Chapman|Matt]] does all the voices 'cept Marzipan, that's [[Missy Palmer|Missy]]. [[Mike Chapman|Mike]] does the voices when the Cheat makes [[Powered by The Cheat|his own cartoons]].

* ''Q. How do you make your cartoons? Like what software and hardware?''

A. We draw and animate everything in [[Flash]]. We run a mic through a [[Universal Serial Bus|USB]] preamp and record sound in [[Adobe Audition]] (formerly Cool Edit Pro). Most of the music we make with old [[Casio Keyboards|Casio keyboards]] or worse.

* ''Q. I need help making my own Flash cartoons. Any advice?''

A. [http://flashkit.com/index.shtml Flashkit.com] is a good resource for Flash help. Also, the 'Visual Quickstart Guide' series of books on Flash are great.

* ''Q. Will you link to my website?''

A. There's no real place for that sorta thing on our website. We link to a couple sites here and there but only when it's appropriate.

* ''Q. Can I hire you guys to make a special cartoon for me?''

A. [[Homestar Runner (body of work)|Homestar]] keeps us busy enough that we don't have time for freelance or personalized stuff. Thanks for thinking of us though.


== Puzzle Solutions ==


=== What's Wrong with This Mess? ===

The What's Wrong with This Mess? puzzle is randomized. Among the things that can be potentially wrong in the picture:

* Character head and/or body floating in the sky in upper-left
** [[Strong Sad]]'s [[Strong Sad's Severed Head|head]]
** [[Strong Mad]] upside-down
* Strong Bad's right arm replaced.
** [[The Stick]]
** A kite
** A [[The Cheat]] arm
* Object in bushes that doesn't belong
** [[The King of Town]]'s mustache
** The plug-socket under [[Computer Room|Strong Bad's computer desk]]
** [[Coach Z]]'s Z
** A t-bone [[Steak|steak]]
* [[Stop Sign|Population: Tire]] sign wrong
** '''Strong Sadia''' Likes: Corn
** '''Coach Z's Lot''' Pop: Tore
** '''Wrong Badia''' Pop: [[Type]]
** '''Stop Sign''' Top: Pire
** '''Super Place''' Pop: Mark
* Strong Sad's head has been replaced by another character's
** [[Coach Z]]
** [[The King of Town]]
* Character floating in upper-right, upside down
** [[Bubs]]
** [[Homestar Runner]]


=== Fill-In-The-Blanks ===

These are the answers to the Fill In The Blanks puzzle:

{| class="wikitable" border="1" cellspacing="0" cellpadding="5" style="border-collapse:collapse"
|-
| style="text-align: center;" valign="bottom"| [[File:HomeStar eyes.png|[[File:HomeStar_eyes.png|107px|thumb|Image:HomeStar eyes.png]]]] 
 
[[Homestar Runner|Homestar]]
| style="text-align: center;" valign="bottom"| [[File:Pompom eyes.png|[[File:Pompom_eyes.png|122px|thumb|Image:Pompom eyes.png]]]] 
[[Pom Pom]]
|-
| style="text-align: center;" valign="bottom"| [[File:Marzipan eyes.png|[[File:Marzipan_eyes.png|106px|thumb|Image:Marzipan eyes.png]]]] 
[[Marzipan]]
| style="text-align: center;" valign="bottom"| [[File:Strongsad eyes.png|[[File:Strongsad_eyes.png|113px|thumb|Image:Strongsad eyes.png]]]] 
[[Strong Sad]]
|-
| style="text-align: center;" valign="bottom"| [[File:Marshie eyes.png|[[File:Marshie_eyes.png|122px|thumb|Image:Marshie eyes.png]]]] 
[[Marshie]]
| style="text-align: center;" valign="bottom"| [[File:Bisquitdough eyes.png|[[File:Bisquitdough_eyes.png|120px|thumb|Image:Bisquitdough eyes.png]]]] 
[[Biscuitdoughhandsman|BiscuitDoughHands Man]]
|}


== Easter Eggs ==

* The static figures can be rotated and scaled using the arrow keys.
** If the static figures are sized small enough, they will turn upside down and start getting bigger.
** Holding control (command on a Mac) and tapping the up or down arrow keys will stretch/skew the figures.
** Holding shift and tapping the up or down arrow keys makes the figures wider.


== Fun Facts ==


=== Trivia ===

* The left side of the cover of the magazine reads "Picature by Audrey". She created the drawing, entitled [http://www.deviantart.com/deviation/6305706/ The picnic], with colored pencils, and posted it to deviantART under the username Elfwyn.
* Zooming in on the Strong Bad static figure will reveal a small hole by his neck.
* Zooming in on the Strong Sad static figure will reveal a small hole between his legs.
* Zooming in on the static figure of the "1 TON" weight will reveal two small holes by the top ring.
* On the Poopsmith static figure, the [[Whatsit|whatsit]] is on the tops, not the hands of his gloves.
* The static clings of the characters are stylized in comparison to the usual character templates.
* Most of the static cling versions can be reduced to the size of a pixel, with the exception of Strong Bad.
* The hosting information was updated on October 10, 2006, from Sagonet.com to Caro.net.


=== Goofs ===

* In the question about fhqwhgads, The Brothers Chaps forgot to capitalize "Powered by ''the'' Cheat", as [[Integral Article|"The"]] is part of The Cheat's name.
** Also, the eye puzzle treats Biscuitdoughhandsman's name as four words.
* In the "What's Wrong with This Mess?" picture with Strong Mad upside-down in the top-left corner, Strong Mad's teeth are white unlike the light tan on the rest of the page.
* When highlighting with the Tab key in the Flash file, there is a button outside the frame which does nothing.


=== Glitches ===

* Dragging a static cling to the corner of the page will not obscure the corner.
** This also happens by zooming in on a figure too much.


=== Inside References ===

* The design of the characters and background for the static cling activity is based on the stylized "Everybody! Everybody!" [[Wallpaper|wallpaper]] in the [[Downloads]] section.


=== Real-World References ===

* The page title is a reference to the [[Nintendo|NES]] game ''[[The Goonies II]]'', in which characters would respond with this [[Deliberately Poor English|Engrish]] phrase when attacked.


== External Links ==

* [https://homestarrunner.com/faq.html See the FAQ]
* [https://homestarrunner.com/faq.swf See the Flash file for the FAQ]

 

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